• Business Courses

Business Office Skills

Accounting Skills for New Supervisors (Online)

This is an online course

Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if you're going to succeed in business, particularly as a manager. This course will help you get started in the accounting world.

Learner Outcomes

In course, you will learn the basics of accounting, including financial terms, generally accepted accounting principles, the accounting cycle, key financial reports, financial analysis tools, and budgeting.


Section - BUS4946-001

Basic Office Skills

This will be a Zoom class only: Mondays & Wednesdays; 5:00-8:30pm & Saturdays 9:00-3:00pm

The Office Skills training program offers an opportunity for unprepared and under-prepared adults to obtain entry-level skills necessary for a position as a clerical associate in an office setting.  This complete course includes basic office skills, such as: office machines/phone general overview, computer application skills, such as: spreadsheet, data entry, filing, business document basics, and keyboarding.  In addition, students will receive assistance in producing a resume for print and posting on the HireNet system.

Generic Duties & Responsibilities
Responsibilities of a clerical associate include serving as a receptionist, data entry, using fax and photocopying machines, filing, business correspondence and filing, and maintaining accounts. Other pertinent skills are typing and a reliable working knowledge of Microsoft Word and Excel.

Outcomes
At the end of the class, the student will receive a Certificate of Professional Development, a Typing Certificate, suitable as an attachment to their resume with 1 printed copy of their resume, a posted version uploaded to HireNet, and a digital copy

Curriculum
Basic Office Skills

Students will gain a general knowledge of office equipment, including copy and fax machines as well as using in-depth techniques in organizational file management.

Business Writing

This segment will focus on using the Gregg Manual to learn basic grammar rules for business writing.  Also, during this time students will refine, produce, and publish their resume.

Keyboarding Skills

The provided online software covers basic operational procedures of keyboarding with the goal of attaining the minimum speed necessary for basic entry level employment.  Students will use the software provided to work at home and in the classroom (arrangements can be made for a study location if the student does not have access to a computer).

Office Computer Skills

This segment focuses on using computers and software in the office setting.  Classes will develop students’ computer technology proficiency.  Practical hands-on training includes how to use basic Microsoft Windows’ techniques, create electronic spreadsheets and word processing documents.


Section - BUS4012-016

Building Better Teams (Online)

This is an online course

Teams are an important building block of successful organizations. Is your team motivated? Do you work well together to solve problems and get things done? Do you have a process for managing issues? This course can help you say “Yes!” to all of those questions and build a better team.

Learner Outcomes

In this course, you will learn what forms teams can take. You’ll also evaluate your team player type, learn ways to build an effective team, and identify things that you can do to become a good team player.


Section - BUS4954-001

Business Writing that Works (Online)

This is an online course

Writing is just like any other skill: you need to learn, practice, and work at it to get good at it. This course will give you the basic tools you need to become a better writer.

Learner Outcomes

This course will teach you the four C’s of writing: clear, concise, complete, and correct. You will also learn some of the fundamentals of good writing, including word agreement, active and passive voice, sentence construction, punctuation, and spelling. Finally, you will have a chance to apply these skills to real-life situations, such as writing e-mails, memos, and letters.


Section - BUS4943-001

Coaching and Mentoring (Online)

This is an online course

Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.

Learner Outcomes

In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).


Section - BUS4949-001

Leadership Skills for Supervisors (Online)

This is an online course

Many times, employees are promoted to supervisory positions because of their experience with the company, but once in the new role, oftentimes they are not given the proper tools they need to manage their staff. This one-day course will help new supervisors learn how to lead their team, providing material and activities to develop skills in communication, coaching, and managing conflict, along with other relevant information.

Learner Outcomes

Upon completion of the Leadership Skills for Supervisors course, you should be familiar with methods for prioritizing, planning and managing your time, you should be able to identify your primary leadership style and other styles, you should be aware of ways to meet the needs of employees through communication and coaching, and how to manage conflict.


Section - BUS4956-001

Managing Difficult Conversations (Online)

This is an online course

Whether it’s asking about a sensitive subject, telling someone they have broccoli in their teeth, or confronting a co-worker about their rude behavior, we all face difficult conversations from time to time. This course will give you a framework that you can use to help you work through tough situations.

Learner Outcomes

This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively.


Section - BUS4951-001

Marketing and Sales (Online)

This is an online course

A small marketing budget doesn’t mean you can’t meet your goals and business objectives. This course will share some creative marketing tactics that will work for any budget.

Learner Outcomes

In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line.


Section - BUS4953-001

Project Management Fundamentals (Online)

This is an online course

The basics of project management can help you get things done at home and at work. This course will familiarize you with the most common terms and practices of project management.

Learner Outcomes

In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritize, and scope a project idea.


Section - BUS4950-001

Public Speaking: Speaking Under Pressure (Online)

This is an online course

If you are a new speaker who feels nervous about the task at hand, or an experienced speaker who wants to learn more about being put on the spot, then this course is just for you. It focuses on speaking under pressure, which means being able to quickly organize your thoughts and being able to convey them meaningfully to your audience.

Learner Outcomes

This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation.


Section - BUS4944-001

Quickbooks

This class is the desktop version of Quickbooks.

This class is designed for entrepreneurs and small business people who want to increase their accounting skills through using the applications of QuickBooks 2015.  During the hands-on class sessions you will cover chart of accounts set-up, cash receipts and accounts receivable, cash disbursements and accounts payable.  Also covered will be inventory, Hawaii Excise tax reporting and customizing invoices for your business.  While the 2015 version is used for the class, you can apply this knowledge to any version of QuickBooks.  Prerequisite: It is highly recommended that people taking this class have computer knowledge and skills and have prior accounting experience or have completed a Financial Accounting class. 


Section - COM4500-019

Skills for the Administrative Assistant (Online)

This is an online course.

Being an administrative assistant often means wearing many hats. This course will give you key skills that will help you fulfill all of those responsibilities in a timely, efficient manner.

Learner Outcomes

In this course, you’ll learn about the elements of a professional attitude, including dressing appropriately, developing a positive outlook, being assertive, and communicating well. You’ll also learn some fundamental skills for administrative assistants, such as writing letters, managing your time, saying “no,” working with others, and dealing with stress. All of these tools will help you achieve your goals and help the people that you support achieve their goals, too.


Section - BUS4937-001

Successfully Managing Change (Online)

This is an online course

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.

Learner Outcomes

This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace.


Section - BUS4945-001

Women and Leadership: Owning your Strengths and Skills (Online)

This is an online course

More and more women are gradually making their way into positions of power in the workplace. Taking this course will empower you to more fully explore your virtues as a potential leader while looking at various examples of powerful women, and conducting exercises to enhance your skills.

Learner Outcomes

At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan.


Section - BUS4955-001

Writing Reports and Proposals (Online)

This is an online course

Reports and proposals come in a variety of formats. All formats, however, rely on good writing skills and a solid framework. We recommend that you complete “Business Writing That Works” before beginning this course.

Learner Outcomes

To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. You’ll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material.


Section - BUS4942-001

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